Effective Date: 28/07/2025
At ExamPlace, we strive to provide high-quality educational services. Please read our refund policy carefully before making a purchase.
1. Digital Products
All subscriptions, mock tests, and digital learning content are non-tangible and instantly accessible.
Refunds are generally not provided once access is granted, except under special circumstances outlined below.
2. Eligible Refund Scenarios
A refund may be considered if:
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Payment was deducted but access was not granted
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Duplicate payment was made
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Technical issues prevented access for a prolonged period
All refund requests must be made within 7 days of purchase.
3. Non-Refundable Cases
No refunds will be issued if:
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The user has accessed or used the content
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Dissatisfaction is based on personal expectations
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The subscription period has already started
4. Refund Process
To request a refund, email:
contact@exampace.com
Include:
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Registered email ID
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Payment receipt or transaction ID
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Reason for refund request
Approved refunds will be processed within 7–10 working days through the original payment method.
5. Policy Updates
ExamPlace reserves the right to modify this refund policy at any time.